Remote Negotiation Skills

Designed for everyone who negotiates by email, messaging, phone or video as part of their role; previous participants include commercial teams, general management, purchasing, HR, IT, lawyers, business consultants.

Select the appropriate channel (e.g. video, email, phone) for each stage of a negotiation
Employ phrasing and timing tactics for email negotiation
Negotiate confidently and effectively by phone, understanding aural cues and signals
Set up for success on video. Manage your environment, consider non verbal cues
Know the pitfalls of remote negotiation and how to overcome them
Directly impact your organisation’s bottom line by getting the best possible outcome from every negotiation

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