Last Updated 27th January 2025
1. Overview
When we say ‘we’, ‘us’ or ‘our’, we are referring to Merindol Consulting Ltd.
The purpose of this policy is to explain what information we collect, how we collect it and why we collect the information when you visit our website (www.merindolnegotiation.com) or engage with our professional services.
By using our website or services, you agree to the practices described in this policy. If you have any questions, please contact us at info@merindolnegotiation.com or +44 (0)1865 600 930
2. What Information We Collect
We may collect and process the following personal data about you:
a) Information You Provide to Us:
- Contact Information: Name, email address, phone number, postal address.
- Business Details: Company name, job title, and other relevant details necessary for our services.
- Service-Related Information: Any information you provide while inquiring about or using our services.
b) Information We Collect Automatically:
- Technical Data: IP address, browser type, operating system, and browsing behaviour on our website (e.g., pages visited).
- Cookies: Small files stored on your device to enhance website functionality. See Section 7 for more details.
c) Sensitive Personal Data:
We do not actively collect sensitive personal data unless it is necessary for the services we provide and with your explicit consent.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services.
- To respond to inquiries and communicate with you.
- To comply with legal or regulatory requirements.
- To improve our website and user experience.
- To send marketing communications where consent has been given.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a Contract: To provide the services you have requested.
- Consent: For marketing communications or other optional activities.
- Legitimate Interests: To enhance our services and website functionality.
- Legal Obligation: To comply with applicable laws and regulations.
5. How We Share Your Information
We will never sell your personal data. However, we may share your information with:
- Service Providers: Third parties who assist in delivering our services (e.g., IT support, payment processors).
- Professional Advisors: Accountants, lawyers, or other professionals, where necessary.
- Regulatory Bodies: When required by law or to enforce legal rights.
All third-party processors are required to treat your data securely and use it only in accordance with our instructions.
6. How We Protect Your Information
We take appropriate physical and technical security measures to help safe guard your information from unauthorised access.
Keeping your data secure – Your personal data will be stored on a secure server and password protected administration area.
Notice of breach of security – In the event of unauthorised access to your personal data, we have an obligation to report the breach within 72 hours to the supervisory authority mentioned above. We will also inform you as soon as possible.
However, no method of online transmission is entirely secure. By using our website, you acknowledge and accept this risk.
7. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how users interact with the website.
You can manage or disable cookies through your browser settings. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
8. Your Data Rights
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
To contact us with an enquiry or to view, update, delete, or change any personal information we hold about you, please use the information below:
Merindol Consulting Ltd
info@merindolnegotiation.com
Sandford Gate, Oxford OX4 6LB
+44 (0)1865 600 930
If you are dissatisfied, you may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
When your data is no longer needed, we securely delete or anonymize it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.